About This Course
CQI/IRCA Accredited
This course is conducted via SGS Singapore. Training and examinations will be in English.
The aim of this course is to provide students with the knowledge and skills required to perform first, second and third party audits of quality systems against ISO 9001, in accordance with ISO 19011 and ISO/IEC 17021 (as applicable).
Learning Objectives
Upon completion of this course, learners will be able to:
Gain Knowledge to:
- Explain the purpose of a quality management system, of quality management systems standards, of a management system audit and third-party certification, and the business benefits of the quality management system.
- Explain the role and responsibilities of an auditor to plan, conduct, report and follow-up a quality management system audit in accordance with ISO 19011 and ISO/IEC 17021 as applicable.
Have the Skills to:
- Plan, conduct, report and follow-up an audit of a quality management system to establish conformity (or otherwise) with ISO 9001, and in accordance with ISO 19011 and ISO/IEC 17021 as applicable.
Learners will need to demonstrate acceptable performance in order to complete the course successfully.
Entry Requirements
Before starting this course, learners are expected to have the following prior knowledge:
a) Management Systems:
- The Plan, Do, Check, Act (PDCA) cycle
- The core elements of a management system and the interrelationship between top management responsibility, policy, objective, planning, implementation, measurement, review and continual improvement.
b) Quality Management:
The fundamental concepts and the seven quality management principles (see ISO 9000):
- Customer focus
- Leadership
- Engagement of people
- Process approach
- Improvement
- Evidence-based decision making
- Relationship management
- The relationship between quality management and customer satisfaction
c) ISO 9001
- Knowledge of the requirements of ISO 9001 and the commonly used quality management terms and definitions, as given in ISO 9001, which may be gained by completing an IRCA certified QMS Foundation Training course or the equivalent.
Learning Options
Full Time Learning
Duration: 5 days
Course Fees
Full Time Learning
Course Fees: SGD$ 1900.00 (exclusive of GST)
For More Information
Please note all courses are provisional until formal confirmation and course joining details are sent.
For more information on upcoming schedule, please contact us
